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Testimonials

Binson's has the pleasure of providing customers throughout the United States with essential medical equipment and supplies. Here are some of the kind words they had to say.
 

Tyler is an exceptional person. He is a true asset to your company. If I had a company he would be the kind of worker that I would want working for me. He is so patient with everyone and explains everything very clear. I can't say enough about how Tyler does his job!

Raymond B  - Livonia O&P

As a healthcare professional for more than 40 years a little thing like pneumonia or the flu only keeps me down for 2 or 3 days. But, this COVID Delta variant put me down for a long time. In fact, I was in the hospital for 30 days. The nurses one day came to my room surprised that I was still alive! That's when I knew that I could beat this thing. Before that it was terrifying! In order to get out of the Hospital I needed to go from an oxygen requirement of 35 down to 3. It was hard to do but I did it. When they released me from the hospital Binson's provided me with a machine that for the most part served my needs. However, the initial unit provided was not to my liking and had to be replaced. Steve brought me out my replacement unit and was extremely professional and informative. He explained better than the people at the hospital and for the first time, I felt somewhat at ease. It's no fun being on oxygen 24 hours a day while recuperating from a debilitating disease but with the care that I received from Binson's and especially Steve I am ready to continue the fight to full recovery.

Jack Folson  - Great Service from Steve

Rehab Team @ Binsons, I would like to personally thank Melissa Young for the assistance in securing my dad's new power wheelchair. Melissa, guided us every step of the way over the last few months. She has great communication skills, is courteous & caring. We didn't know what getting a power chair would entail between doctor visits, forms & insurance; it was so helpful knowing what was next. She even emailed me when one of the forms was held up with his doctor so I could resolve it. It's rare to find a person like Melissa who has integrity & obviously enjoys making her customer's lives better. She was even able to get a saddlebag at the last minute, so that too could be delivered with the chair. We are most appreciative for the freedom this chair will provide my 89 year old Veteran Dad! And the peace of mind it gives me knowing he's safer from falls. Many blessings Melissa!

Elmer W & Sandra K  - Center Line - Rehab

Kudos to Piper from the Brighton location who was so pleasant and helpful and who immediately checked my account and got authorization from my insurance company. Never once did she put me on hold and she let me know throughout the process what she was doing. I hope you will let her know how Appreciative I was with her actions toward me.

Joan H  - Brighton

Simply the best! The reps are very helpful and patient. They don't act like you're putting them out by asking questions. Orders are handled quickly and efficiently. My best advice is this if you want the best service for your supplies switch to Binsons'. They actually know what they're doing! Amazing. I'm so grateful to be able to use this company.

Joyce D.  - 5 Star Google Review

Jakeer P. was sooo Helpful and AMAZING with all my needs and concerns!! He was very Knowledgeable Kind. He truly cared about my needs he also helped My Father in law and the man to see is Jakeeer P.!!!! Hands Down !!!! He is Great!!!!!!!!!!

Tiffany C.  - 5 Star Google Review

Nick- thank you for the amazing customer service, prompt delivery and meeting my family's needs ASAP! We greatly appreciate it!

Suzi I.  - 5 Star Google Review

Hannah B., in Orthopedics/Prosthetics at the Royal Oak office, is an excellent representation of superior customer service.  I am incredibly pleased with the quality of customer service she provided to me. Her professionalism and care should be commended.

Diane L  - Royal Oak

Thank you so much for all your help with my recent dilemma with my oxygen concentrator. It is not easy trying to operate with no medical insurance, and not everyone is willing to work on solutions. I really appreciate your understanding and assistance.

Cheri T.  - Website Submission

I cannot thank you all enough. Everything about your company is so great. For an old man like me, problems such as mine can be rough to handle, but your wonderful people and their attention to detail, have made me have a new vision for life. Again, thank you all. I'm just one old man, but one that truly appreciates all. Sincerely, Dave J.

David J.  - 5 Star Google Review

We have been having the hardest time getting my Husband Alex and very much needed replacement of a medical bed for nearly a year. We had to try over 8 different medical supply companies. And then one lovely day I met a woman in your Flint office whose name is Amanda. Amanda was our saving grace! Even though we had many setbacks and struggles due to Covid19 and it took an extremely long time, she was always so helpful. And with his specific needs she was able to find us the perfect fit. She has went above and beyond and over exceeded all of our expectations. She was calling me all the time to give me updates and had to go through so much to get this done for him. I just want to send a huge THANK YOU to Amanda at Flint Binson's for taking such good care of us and for going above and beyond for my husband!

Elisabeth Sheldon  - Best customer service EVER!

In the name of the people served by the Capuchin Soup Kitchen, I am writing to thank you for the more than half ton of processed, prize-winning beef that you donated recently. It arrived approximately two weeks ago, and is proving very popular with our guests. We believe that just because people are poor, they should not have to eat bad food. Thus we are pleased to be able to provide them the high-quality meat you purchased for us at the auction in East Lansing. We are grateful. Thank you once again for including me in the trip to East Lansing that evening. And thank you once again for this wonderful donation to the Capuchin Soup Kitchen.

Jerry  - Detroit, MI

"Your company has provided my husband with his blood glucose testing supplies for several years. Because he is now an insulin pump user, we are also obtaining pump supplies on a quarterly basis as well. For several reasons, none of which are negative issues regarding your services/company, we will begin receiving both his blood glucose and pump supplies from our insulin pump supplies vendor. I would like to take this opportunity to express our gratitude to your company for the services you have provided. Your employees have been very helpful and caring. I would especially like to tell you that Sandy Santos has been wonderful. My dealings with her have always been pleasant even when we hit "a few bumps in the road." Sandy has always been friendly, compassionate, reliable, and professional. It would be nice if all companies had many "Sandy's." Many thanks and be assured that we would gladly recommend your company to anyone needing your services."

Peggy G.  - Commerce, GA

I would like to thank you very much for your kindness and help in getting me the oxygen that I needed for my stay here in Detroit. Without the O2, my stay over the last weekend would have been very hard to handle as Cindy had a busy weekend for me. We slowed down during the week, but we were still very much on the go.

Sharon S.  - Alberta, Canada

Rolfe was very helpful, and gentle with my broken wrist. He went out of his way to get me the brace I needed that day so that I wouldn't have to come back another day. I was so grateful! Thank you Binson's for having wonderful people working for you!

Debra S.  - Sterling Heights O&P

Have not been able to find a foot attachment for Mom's new cane. Stopped to see if Binson's had one. Liz didn't quit until she found one. So pleasant and professional.  Such a pleasure.

Report Card Submission  - Center Line

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