Insurance may cover your equipment if it is considered a "medical necessity" by your provider. Because every insurance plan has different rules, our team will need to verify your benefits to determine your specific coverage, copay, or deductible requirements.

Typically, insurance plans do not cover portable or folding equipment, as these are often considered a convenience for use outside the home. However, many of our most popular scooters are designed to be easily disassembled into 3-4 lightweight pieces for simple transport.

A prescription (Rx) is required if you plan to bill the repairs to your insurance. Insurance providers require this documentation, along with prior authorization, to cover the costs.
If you prefer to pay for the repairs yourself and bypass the insurance process, you may sign a waiver (an ABN or Hold Harmless waiver) stating you will be responsible for the payment.

While our team handles all the billing, the common codes you may see on your paperwork include:
Scooters: K0800 / K0801
Power Wheelchairs: K0821, K0822, K0823, K0835, K0848, K0856, K0861

This depends on your equipment's status. Binson’s provides in-home service for equipment that is still in the rental period.
Once the equipment becomes patient-owned, it is the patient's responsibility to bring it to one of our service centers for repairs. We recommend contacting your insurance provider, as many plans offer transportation for DME (Durable Medical Equipment) repair appointments, just as they do for doctor's appointments.

The service fee is for the technician's travel and time to evaluate the equipment in your home. Any parts or labor required to complete the repair will be an additional, separate charge.

Manufacturer warranties are listed in the equipment manual provided with your product. When a repair is needed, our technicians will evaluate the equipment and report their findings to the manufacturer, who will then determine if the issue is covered under warranty.

This depends on the manufacturer and the specific part. For parts paid for privately (not through insurance), the average wait time is 2-4 weeks. For insurance-billed parts, we can provide an estimated timeframe from the manufacturer after the order is placed and approved.

The timeline depends heavily on receiving the required documentation from your doctor. If your doctor provides chart notes that meet all insurance criteria, we can often provide equipment within a month. If the chart notes are incomplete and require addendums, the process will be delayed.
Typically, most orders are completed within 1-3 months.

Pricing varies widely based on the model and features. As a general guide, scooters start at approximately $1,300, and power wheelchairs start at approximately $2,500.

Once all documentation and insurance approvals are finalized, custom-configured equipment (like a Q6 Edge) typically arrives from the manufacturer within 2-4 weeks.

We recommend donating used (but functional) equipment to a local church, senior center, or charitable foundation that can help get it to someone in need.